Last updated: 4 November 2026
AMS Electrical Services provides electrical and handyperson services. We are responsible for deciding how the personal information described in this notice is used.
Contact: Office 1, Locking Road Business Park, 110 Locking Road, Weston-super-Mare, BS23 3HF.
Telephone: 01934 520116
Email: info@amselectricalservices.co.uk
When you contact us or become a customer, we may collect your name, contact details, address and information about the work you need. We also keep relevant quotes, appointments, work orders, invoices, payment records and photographs of work carried out.
For customers receiving services under the North Somerset Council subsidised handyperson scheme, we may also collect information required for administering and reviewing the scheme, including age or date of birth, accessibility needs and, where applicable, equality-monitoring details such as ethnicity, religion or disability. We recognise that some of this information receives additional legal protection.
We use personal information to answer enquiries, provide quotations, arrange and complete work, take payment, keep required accounting and safety records, and handle warranties or complaints. Depending on the purpose, we rely on our legitimate interests, our contract with you, or our legal obligations.
Where special-category information is collected for a council scheme, it is used for the relevant scheme purposes and is subject to additional data-protection requirements. You can contact us to ask why particular information is requested, whether providing it is optional and how it will be used.
We do not sell your personal information or use it to send unsolicited marketing. We share information only when needed to deliver our services or meet legal requirements. This may include North Somerset Council for the subsidised handyperson scheme, and providers of payment processing, accounting, email, IT support and website hosting. We also store encrypted backups with a cloud storage provider. We may disclose information where required by law.
We use access controls, encrypted connections and encrypted backups to help protect the information we hold. We keep records for as long as reasonably necessary to provide our services, meet legal and regulatory obligations, and address warranty claims or disputes. Different records may need to be kept for different periods.
Depending on the circumstances, you may ask to see or correct the personal information we hold, request deletion or restriction, object to certain uses, or request a copy for transfer. Where we rely on consent, you may withdraw it. Please contact us using the details above. We will normally respond to a rights request within one month.
If you contact us through our website, we use the information you provide to respond. Our website hosting and any embedded third-party services may also process technical information such as IP addresses and may use cookies. You can manage cookies through your browser settings. We will review this section if website services change.
Please contact us if you have any questions about how we use your information. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or telephone 0303 123 1113.
We may update this notice when our services or legal requirements change. The date above shows when it was last updated.